OEM Section

 

Our Services

Development and design services Design, composition design, programming, evaluation systems, and so on.
Production services Material procurement, assembling, production, inspection, packaging, and so on.

 

Flow


CUSTOMER CARE PROGRAMME FOR OEM

Through our 3-stage Customer Care Programme, BHARAT PHOTON is committed to ensure a water-tight solution for our valuable OEM sector clients,

 

Extensive Products Training

We provide free of cost technical training on our product to site engineers of our OEM partners. This include complete installation guidelines, technical specifications, important features and troubleshoot/ service procedures and provide them comprehensive product literature and videos to support the same.

Spares Support

We help maintain minimum inventory of required spares for after sale and service at our partner's end in order to ensure prompt service to the customer incase of any parts breakdown. We are extremely particular t o repair/ replace any faulty part received within 48 hours so that spares buffer is always maintained at partner's end.

Warranty

We are glad to offer 2 years replacement warranty against any manufacturing defects on our products. Furthermore, it remains a lifetime product as it can be repaired at nominal cost afterwards. That means zero spares cost in first two years and negligible cost thereafter to maintain the product forever.

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